Frequently Asked Question

iOS -

1. Go to Settings > Passwords
2. Make sure the autofill toggle button is turned on.
3. Tap on the + icon.
4. Fill out the website totalcaretelemed.com/patient along with your credentials.
5. Once you are done, reopen the app.
6. Tap on the enter your email then tap on passwords above the keyboard. You should see the credentials.

Android -

1. Go to Settings > Google > Autofill > Autofill with Google
2. Make sure Use Autofill with Google button is turned on.

Chrome -

1. Open Chrome on the web.
2. At the top right, click your Profile > Passwords with key symbol.
3. Make sure Auto sign-in is turned on.

Firefox -

1. Open Firefox on the web.
2. At the top right, click on the three horizontal lines to open the menu panel.
3. Then click on Logins & Passwords.
4. At the top right, click on the three dots > Options.
5. This will take you to Privacy & Security. Make sure all the options for Autofill are checked.

Microsoft Edge -

1. Open Microsoft Edge on web.
2. At the top right, click on the three dots > Settings > Profiles > Passwords.
3. Make sure Sign in automatically is turned on.