Patient I am a family member and I am unable to join the call by MedTechAdm|Published June 30, 2021 A I am a family member and I am unable to join the call Family members can only join calls through smartphones & web as well. Please make sure the notifications are enabled. Back to Top
Published June 30, 2021 I am unable to see my past appointments from today Past appointments are updated daily. Any appointments from the day of (successful, canceled, rejected, etc) will be listed in the “Past Appointment” […]
Published June 30, 2021 I am on my laptop / desktop and the call would not open (or any other issue) Anytime you see such an issue make sure that the patient has – Cleared the cache.Make sure the patient is on a […]
Published June 30, 2021 How can I look at the version of the app? • Android: Login to TotalCarePatient App -> Home -> More -> About • iOS: Login to TotalCarePatient App -> Home -> More […]
Published June 30, 2021 The color code does not turn gray when the appointment is missed and still stays in the ‘confirmed’ tab Appointment past due refreshes after 24 hrs. So the color code as well as reflection of appointment in ‘Other’ tab refreshes after […]