Frequently Asked Question
I am unable to view the recording of an appointment
Last Updated 4 years ago
- When recording an appointment make sure the recording button turns red. This indicates the recording took place. You have to end the call directly when done once you start recording. DO NOT click the recording to stop, it will erase the video.
- To access the recording, go to the appointment details.
- Please wait about an hour for video recording to be posted.