Patient I added a new credit card in my paymeny settings but I can’t see my credit card that was previously on file by MedTechAdm|Published June 30, 2021 A I added a new credit card in my paymeny settings but I can’t see my credit card that was previously on file By entering a new credit card in your payment settings, it replaces your previous card on file. Back to Top
Published June 30, 2021 I cannot see my prescription You need to give it at least 30 minutes and check back again.
Published June 30, 2021 I am on my laptop / desktop and the call would not open (or any other issue) Anytime you see such an issue make sure that the patient has – Cleared the cache.Make sure the patient is on a […]
Published June 30, 2021 I can see follow up reminders just once on the web and then its gone forever. How can i see them again? Any notification on the web is also displayed on patients mobile device, that was last used. You should download an app on […]
Published June 30, 2021 I am unable to view the recording of an appointment When recording an appointment make sure the recording button turns red. This indicated the recording took place. You have to end the […]